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How to add a logo to a survey or email template

Add a logo to a survey

Prepare your logo image. For best results:

  • File type must be a PNG.
  • File size must be less than 1MB. If your file is too large, save it as a different file type or reduce the size.
  • Maximum dimensions for a logo are 400px wide and 400px high. If your logo is larger, you can resize the logo using a graphics program.

When the logo is added, the platform might automatically scale down the size of the logo to fit the required space. To add a logo with a specific size, resize the logo using a graphics program.

  1. Access the Survey Builder.
  2. Click on the second tab, Layout / Appearance.
  3. Choose your image, and select Upload. It will appear on the first page.
  4. Save the survey.

Note: The logo will only appear on the first page.


Add a logo to an email template

Prepare your logo image. For best results:

  • File type must be a PNG.
  • File size must be less than 1MB. If your file is too large, save it as a different file type or reduce the size.
  • Suggested dimensions for a logo are 100px wide and 100px high. It can be resized up to a maximum width of 210px.

When the logo is added, the platform might automatically scale down the size of the logo to fit the required space. To add a logo with a specific size, resize the logo using a graphics program.

  1. Access the Template Library.
  2. Edit the template.
  3. In the Personalisation section, choose your image, and select Upload.
  4. Resize your image with the plus and minus buttons, if required.
  5. Save the template.