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How to customise a survey

Survey introduction


  • By default this is left blank
  • It can be changed using the Survey Builder in Layout/Appearance

Survey information


  • This lists the number of survey sections / questions and its anonymity
  • This can’t be changed. Why?
  • It lets the respondent know what to expect in terms of the number of questions
  • This can help set expectations on the amount of time it may take them to complete the survey
  • It may also help troubleshoot if the respondent has less questions to answer
  • Anonymity is added into this section to ensure a respondent knows and can trust the anonymity (or not anonymity) of their responses 

Privacy notice

  • This links off to our default privacy policy which is stored in the Knowledge Hub
  • This can’t be changed
  • It uses the language that is selected at the beginning of the survey


Colours

  • These can be changed using the Survey Builder in Layout/Appearance


Question introductions (where they exist in a PBS)

  • These can’t be changed. Why? 
  • We don’t recommend changing this because it provides important context to the section, and it is part of the PBS product


Completion message

  • By default this says the above.
  • It can be changed using the Survey Builder in Layout/Appearance


Completion information

  • This can’t be changed. Why?
  • It lets you know the survey is finished and to close the tab / window