How to customise a survey
Survey introduction
- By default this is left blank
- It can be changed using the Survey Builder in Layout/Appearance

Survey information
- This lists the number of survey sections / questions and its anonymity
- This can’t be changed. Why?
- It lets the respondent know what to expect in terms of the number of questions
- This can help set expectations on the amount of time it may take them to complete the survey
- It may also help troubleshoot if the respondent has less questions to answer
- Anonymity is added into this section to ensure a respondent knows and can trust the anonymity (or not anonymity) of their responses

Privacy notice

- This links off to our default privacy policy which is stored in the Knowledge Hub
- This can’t be changed
- It uses the language that is selected at the beginning of the survey
Colours
- These can be changed using the Survey Builder in Layout/Appearance
Question introductions (where they exist in a PBS)

- These can’t be changed. Why?
- We don’t recommend changing this because it provides important context to the section, and it is part of the PBS product
Completion message

- By default this says the above.
- It can be changed using the Survey Builder in Layout/Appearance
Completion information

- This can’t be changed. Why?
- It lets you know the survey is finished and to close the tab / window
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