When I test a survey and want to go back to editing, how can I unlock the survey again?

To ensure the survey doesn't lock each time you test - select the ‘delete my responses’ option when you get to the end of your test.

If you retest, the same way you tested last time, & then select ‘delete my responses’, that will unlock the survey for you and allow the edits. If there is previous tests that have saved, contact your CSM who will be able to clear these for you & get you back to editing.

Was this article helpful?

How can we help you today?

Table of contents

When I test a survey and want to go back to editing, how can I unlock the survey again?

To ensure the survey doesn't lock each time you test - select the ‘delete my responses’ option when you get to the end of your test.