If you are experiencing low Rational scores we recommend looking at the results of the Rational questions and thinking about how you can boost your scores. For example:

• Are people clear on what they need to do? Reinforcing job roles and responsibilities will help with this.
• If people do not feel informed you could revisit your communication strategy.
• Have you communicated the link between what your people do and how it helps the organisation succeed? If not this would be a good exercise to do.
• Do you let people manage their own workload, if you did, would this help them feel empowered?
• Are you putting your people in the best possible position to succeed by giving them the resources they need to excel?

The Heatmap within the dashboard will help you identify if there are areas of your organisation that are performing well and if you notice there is a particular department, location, etc that is scoring better than others then what best practice could be shared with under-performing areas?