Using the top navigation panel, go to Feedback → Surveys
Find your survey in the list and select Actions –> Download
This opens a 3 step process:
- Select the questions to pull into your download (select all to get all open comments)
- Select the filter / filters you want available in the excel file
- Add a date range if needed
- Select Download by response
You’ll then receive a csv of your data, it you arrange the comment column by A-Z, you can delete all blank rows to leave yourself with the comment download only and use your filters to do any further analysis.