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Launching your survey

Welcome to the fourth step in your onboarding journey. In this article we help you to create surveys and send them, with links to useful how to guides.


Plan employee communications

We have put together some useful Employee Communications resources to help you communicate with your employees.

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Learn about Pre-Built Surveys

For more information on all of the Pre-Built Surveys offered by The Happiness Index, refer to:

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Learn about Personalised Surveys

How to set up a personalised survey

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Set up and configure your Pre-Built and Personalised Surveys

How to make your survey available in multiple languages

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How to add questions to your survey

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How to set up the insights and reporting for your survey

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How to test your new survey

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How to turn on the Feedback Loop

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Invite respondents to your survey

How to send an invite to your survey and distribution methods

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How to send reminder invites

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How to check the Invite Log

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How to maximise your survey response rate

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Complete IT checks

It's really important you check The Happiness Index has been whitelisted by your IT team as it will help with your invite deliverability. For more information on whitelisting please click on the following link: Whitelisting The Happiness Index

It's also important to check with your IT team if you use a system called Mimecast as again this can impact your invite deliverability. For more information on Mimecast please click on the following link: The Happiness Index and Mimecast